Privacy Policy

We believe in transparency. This policy explains how we handle your information when you use Pressure Zone Insight educational services.

Last updated: January 2025
Effective from: Company founding in 2017

What Information We Collect

When you interact with our platform, we collect information that helps us provide better educational experiences and maintain our services effectively.

Account Information

Name, email address, password, and profile details you provide during registration.

Learning Activity

Course progress, completed modules, quiz results, and time spent on materials.

Technical Data

IP address, browser type, device information, and interaction patterns on our platform.

Payment Details

Billing information and transaction history for course purchases (processed by secure third-party providers).

Communications

Messages you send us, feedback forms, and support inquiries.

Preferences

Your notification settings, language choices, and content recommendations.

Information We Don't Collect

We don't gather sensitive personal data like health records, political opinions, or religious beliefs. We don't track your activity outside our platform or sell your information to third parties.

How We Use Your Information

Every piece of data we collect serves a specific purpose in improving your learning experience or maintaining our platform.

  • Delivering course content and tracking your progress through learning programs
  • Personalizing recommendations based on your interests and completed modules
  • Processing payments and maintaining accurate billing records
  • Sending course updates, new content notifications, and important platform announcements
  • Responding to your questions and providing technical support
  • Analyzing platform performance to identify bugs and improve functionality
  • Preventing fraud and maintaining security across our systems
  • Meeting legal obligations and complying with applicable regulations

We never use your personal information for purposes beyond what's described in this policy without your explicit consent.

Information Sharing and Disclosure

We limit data sharing to situations that directly support our educational services or fulfill legal requirements.

Third-Party Services

We work with carefully selected partners who help us operate the platform. These include:

Service Type Purpose Data Shared
Payment Processors Handle course purchases securely Billing information, transaction details
Email Services Deliver notifications and updates Email address, name, communication preferences
Hosting Providers Store and deliver course content Technical data, usage patterns
Analytics Tools Understand platform usage Aggregated, anonymized behavior data

Legal Requirements

We may disclose information when legally required, such as responding to court orders, protecting our rights, or investigating potential violations of our terms of service.

If Pressure Zone Insight is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before any such transfer and explain how the new entity will handle your data.

Your Privacy Rights

You have significant control over your personal information and how we use it.

Access Your Data

Request a copy of all personal information we hold about you, delivered in a readable format.

Correct Inaccuracies

Update outdated or incorrect information in your account settings or by contacting us directly.

Delete Your Account

Request complete removal of your account and associated data, subject to legal retention requirements.

Restrict Processing

Limit how we use your information while maintaining your account and course access.

Data Portability

Receive your data in a structured, machine-readable format for transfer to another service.

Withdraw Consent

Opt out of marketing communications or revoke permissions you've previously granted.

Data Security and Retention

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure.

Security Measures

  • Encryption for data transmitted between your device and our servers
  • Secure password storage using industry-standard hashing algorithms
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can view your personal information
  • Monitoring systems to detect and respond to potential breaches

How Long We Keep Data

We retain your information for as long as your account remains active or as needed to provide services. Course completion records and certificates are kept for verification purposes. Financial records follow standard accounting retention periods.

When you delete your account, we remove personal information within 30 days, though some data may persist in backup systems for up to 90 days. We may retain anonymized analytics data indefinitely.

Cookies and Tracking

We use cookies and similar technologies to make the platform function properly and understand how people use our services.

Essential Cookies

These keep you logged in, remember your preferences, and enable core platform features. You can't disable these without breaking basic functionality.

Analytics Cookies

We track which courses are popular, where people spend time, and what features get used. This helps us improve content and fix problems. You can opt out through your account settings.

Marketing Cookies

These help us show relevant course recommendations and measure advertising effectiveness. You can disable marketing cookies while still accessing all educational content.

International Data Transfers

Pressure Zone Insight operates from the United Kingdom, but our services are accessible to learners across the country and may involve data processing in different locations.

When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy determinations. Your data receives the same level of protection regardless of where it's processed.

Children's Privacy

Our platform is designed for adult learners. We don't knowingly collect information from individuals under 16 without parental consent.

If you're under 16 and want to use Pressure Zone Insight, please have a parent or guardian create and manage your account. If we discover we've collected data from someone under 16 without proper consent, we'll delete that information promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect new features, legal requirements, or changes in how we handle data.

When we make significant changes, we'll notify you via email and display a prominent notice on the platform. Minor updates may be posted without individual notification, so we recommend reviewing this page periodically.

Your continued use of Pressure Zone Insight after policy changes indicates acceptance of the updated terms. If you disagree with changes, you can delete your account before they take effect.

Questions About Your Privacy?

Reach out if you want to exercise your rights, have concerns about how we handle data, or need clarification on anything in this policy.

Get in Touch